UPDATE
Nine Worlds/Geekfest were very quick
to reply and address my points, which I'm genuinely very impressed by,
and where they had missed out on an update (the FAQ page), they quickly
adopted my suggested wording for making it clear that the suggestion
wheelchair users should consider the Marriott was room availability,
not a general recommendation. (I think there was an under-estimation of
how seriously wheelies might take being 'advised' to use another hotel,
most walkies don't understand just how unaccessible the built
environment still is to those of us who come with wheels attached). The
agreement to reimburse wheelchair users for taxi fares between the con
hotels is a good compromise to the accessibility problem.
So
am I completely happy and am I going now? Not entirely and probably
not. Geekfest have fixed the access problem, but the problem still
existed until a month before the con without being addressed, that's
something that needs to be addressed for Geekfest 2016. The issue splits
into two linked points, with the first of these being the attention
given to access in the initial con hotel choice. It looks awfully like
that got overlooked this time around, with the result that attendees
were booking into hotels it was physically impossible for some of them
to get between. That's a pretty fundamental problem. Either you pick
hotels wheelchair-using fans can get between, or you make sure there is
some accomodation in place and publicised in time for people to make
informed hotel choices (and that second option is very much the worse of
the two). The second point follows on from that, access information
needs to be in place from the moment booking opens, if not before,
because wheelchair-using, and other disabled fans, have to make serious
decisions about whether their needs are being addresssed and whether
getting between places will still leave them able to enjoy the con.
Access isn't something you can leave until the last minute.
That
last point is why I'm probably not going. I'm neurodiverse as well as a
wheelchair user, and for various reasons taxis stress me badly. The
solution will work for most people, but for me it just creates more
problems. When I found myself thinking "well maybe I could use my
wheelchair as a walker between hotels, that'll get me past the lack of
kerb cuts and avoid needing to use taxis" I realised that I needed to
say no, because either I was going to wear myself out physically or
mentally. (And to be fair to Geekfest I've also thought of another way
to use the money, it's likely a combination of both reasons, rather than
solely one on its own).
I hope Geekfest 2015 goes well. I trust Geekfest 2016 will do it better still.
*****
When a friend noted she was planning to go to 9 Worlds/Geekfest, due to
be held 7-9th August at Heathrow, I was initially excited, I'd missed
going to Eastercon for health reasons and this looked like a good
substitute. Heathrow is a bit too far to commute from Kent, so I went to
check the con hotels for accessibility, and that was when I was left
with a nasty taste in my mouth.
How to Book A Hotel Room
The
convention hotel for 2015 is the Radisson Blu Edwardian Heathrow, on
Bath Road just north of London Heathrow Airport. Rooms at the Radisson
are now sold out. We've agreed convention rates at two nearby hotels:
- Renaissance Heathrow - £89 / night for one person or £99 for two.
The Renaissance is on the other side of Bath Road. It's close to
the Radisson, but you have to cross over pedestrian crossing points
as Bath Road is a large dual carriageway. The crossing points are unsuitable for motorised wheelchairs as they are not properly lowered.
It's about a five minute walk at 'standard' walking speed. Google
Maps walking directions are incorrect for this route as you can
just go straight between the two sites.
- Park Inn Heathrow - £86 / night for two people, or £77 for one person. The Park Inn is also on Bath Road, on the same side of the road as the Radisson, but there are a couple of junctions, a few unrelated buildings, a petrol station and a McDonald's between the two hotels. It's about an eight minute walk at 'standard' walking speed.
Both
hotel rates include free breakfast and in-hotel wifi. Bookings are made
with the hotel rather than Nine Worlds, and they can take bookings over
the internet or by phone.
For wheelchair users, we would advise
considering the Marriott hotel. The Marriott is slightly closer than
both of these - it's further down Bath Road on the same side as the
Radisson, has good access facilities, but we were unable to agree an
affordable room rate with them. It's about three minutes walk at 'standard' walking speed, with one junction to cross.
(my
italics, note that the pricing information given for the 'official' con
hotels isn't repeated for the one wheelchair users are being advised to
use - too embarrassed? Note also that there is no indication as to
whether the junctions between the Park Inn and the Radisson have
kerb-cuts - and the petrol station and McDonalds are also likely to be a
problem for that. And if the route from the Renaissance isn't suitable
for motorised wheelchairs due to lack of kerb-cuts it probably isn't
suitable for most manuals either, not all of us can wheelie up a 6"
kerb.
I need to know distances, not 'x minutes at normal walking speed' - here's a clue, people who need to know don't walk at 'normal' speed, and I need to know if every junction and entrance (McDonalds, petrol station) on the route between hotels has a kerb-cut, because falling arse over tit out the back of my chair into a busy road trying to wheelie up a too high kerb does not appeal).
Whoa there! This policy is from Nine Worlds 2014. We're at the same hotel for 2015's Nine Worlds, but we're still reviewing all of the content on this page.
(my italics, it's a month to the con, and you still have accessibility covered by a placeholder? Seriously!?!)
In summary
We’re
running at the Radisson Edwardian, Heathrow. We have step-free access,
accessible toilets, gender neutral toilets, designated quiet space, car
parking, kid-friendly content, a minority of clearly marked 18+-only
content, and space for feeding and changing. We’re running as 75-minute
sessions with 30-minute breaks, and attendees can enter and leave
sessions as they like.
The Radisson has a limited number of wheelchair friendly / accessible hotel rooms. We recommend the Marriott next door as an accessible alternative if the Radisson books out.
(my italics, they recommend the Marriott, but don't mention it isn't a con-hotel)
Hotels
Nine
Worlds 2015 will be held at the Radisson Blu Edwardian, Heathrow. The
following is a brief overview of some of the hotel's features from an
accessibility point of view; if you have any specific access queries
please contact
access@nineworlds.co.uk, tweet
@9Waccess or
contact the Radisson hotel directly.
....
The
main circulating and social space for Nine Worlds is in the atrium at
the top of the building. Access from the lobby is by climbing 38 steps
(with four landings) or by lift; the lifts are not directly in the
lobby/atrium but are clearly signposted along a side corridor. Lifts
are big enough for a standard wheelchair plus companion, although
users of larger wheelchairs or scooters may have difficulty. The lifts contain mirrors to aid reversing out.
The
atrium is naturally lit from a glass ceiling and consists of smaller
self-contained areas. These are connected by walkways and shallow ramps
(including temporary ramps which will be in place for the duration of
Nine Worlds where necessary).
One area is earmarked for
possible use as a children's area; access here is down two steps which
may not be possible to ramp. More information on this will be available
in due course.
The main entertainment and vendors
areas are in a large room off the atrium. This room is a couple of
inches below the level of the corridor, with a carpeted ramp in the
doorway. The entertainments and vendors room, along with most side
rooms, are carpeted. Access to this room is through double doors which
are held open when the room is in use.
Direct access
to the main convention bar is down two steps from the atrium; step-free
access is via a ramp at the opposite end of the atrium.
....
(my
italics, people with powerchairs or scooters may have trouble accessing the main
con area? WTF? Why are they in this hotel with so basic an access
fail?And as for scored-through access information, does that mean it's
no longer relevant, no longer accessible or what? Access to the bar is
pretty damned fundamental as far as I'm concerned!)
Hotel layout - Marriott
....
(Note, no mention that the Marriott isn't a convention hotel, in fact
no explanation why it's mentioned at all - if you can't even list the
relevant hotels?)
Hotel layout - Sheraton Skyline
....
(Note, no mention that the Sheraton isn't a convention hotel, in fact
no explanation why it's mentioned at all - if you can't even list the
relevant hotels?)
Restaurant layout - McDonald's
As a lot of Nine Worlds attendees use the McDonald's on Mondial Way outside the Radisson, we had a brief look here too.
The step-free route from the pavement has narrow chicane barriers
across the footway which would block access for users of most mobility
aids including wheelchairs; the only way of avoiding these is via the
roadway. The building has automatic doors opened by push
buttons, although these were not working when we visited. Assistance
dogs are welcome.
(my italics, this seems to confirm there are access issues between both secondary hotels and the main con hotel)
No
access information is given for the two actual secondary con hotels,
the Renaissance and the Park Inn. The price difference between the
official con hotels and the one wheelies are being advised to use is
marked: Radisson Con-rate: ? (not stated in faq, presumably as sold
out), Renaissance
Con-rate: £89, Park Inn
Con-rate:£77, but Marriott
£127. So that's between
£38/a night and
£50 pound a night extra, a
minimum of
£114 extra for a wheelchair user who wants to stay three
nights to ensure they see the whole con.
It looks awfully like
Geekfest have stuck with a semi-accessible hotel rather than look for a
better one as that's convenient for them, then negotiated con-rates with
different secondary hotels to last year without giving any thought to
accessibility, then stuck up an
oh, wheelies had better stay at the Marriott
excuse when they realised it's an issue, and just hoped they could keep
quiet about the cost issues this imposes on wheelchair using con-goers.
Not impressed, don't know half the information I need, have no confidence in the rest, refuse to be exploited for being a wheelchair user, probably not going :(
